Technical Engineer, Makati in Makati City, National Capital Region
JOB DESCRIPTION:
Accept service or support calls from internal and external customers
Conduct Product training to the clients
Conduct POC presentation to prospective clients
Report directly to the Technical Manager regarding problems and issues affecting the work or responsibilities assigned
Responsible for providing solution for in-house technical concern
Monitor all items brought in for repair until it is returned to the customer and ensure that the targeted repair turn-around time is achieved
Testing RMA units
Update the customer on the status of each item brought for repair on the specified dates
Coordinate with the Internal RMA Coordinator and/or the suppliers for RMA items and ensure that they are replaced according to the set timetable
Submit Regular reports
May Conduct Joint Sales Call/Visit to potential clients
May be responsible for canvassing the prices of the needed spare parts
Other responsibilities that may be assigned by the immediate Supervisor and/or Management.
JOB REQUIREMENTS:
Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent.
Required skill(s): strong written and verbal communication skills, strong business acumen, focused and results oriented, strong presentation skills, a winning attitude and strong work ethic, excellent teamwork skills, strong understanding in Technical aspects.
Required language(s): English, Filipino
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Salcedo Village,Makati City.
Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
5 Full-Time position(s) available.
Website
http://imvphil.com/
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